Accessibility Statement

Effective Date: 01/09/2025

Vilsam - Lawn & Sports Services is committed to ensuring that our website is accessible to as many people as possible, regardless of ability or technology. We aim to provide a positive online experience for all visitors, including those using assistive technologies.

1. Our Commitment

We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1, which set out best practices for making web content more accessible.
Our goal is to achieve at least WCAG Level AA compliance across our website.
We continually review and improve our content, design, and functionality.

2. Accessibility Features

Our website has been designed with accessibility in mind:

Clear navigation and consistent structure.
Text alternatives for images (alt text).
High-contrast colour schemes to support readability.
Resizable text without loss of functionality.
Compatibility with screen readers and keyboard navigation.

3. Ongoing Improvements

We recognise that accessibility is an ongoing process. We regularly review our website and welcome feedback to help us identify and fix any issues.

4. Third-Party Content

While we strive to ensure full accessibility, some third-party content or links may not meet the same standards. We are not responsible for third-party content but will raise accessibility issues with providers where possible.

5. Feedback

If you experience any difficulty accessing our website or services, please let us know so we can help:

Vilsam - Lawn & Sports Services
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

We aim to respond to all accessibility-related enquiries within [5 working days].

6. Enforcement

If you are not satisfied with our response, you may contact the Equality and Human Rights Commission (EHRC) in the UK, which enforces accessibility standards.